Ticket Management and Logistics

Ticket Management and Logistics

SweetSeat is an event management company, specializing in helping clients streamline and track the distribution of premium tickets to sports events and concerts for business entertainment purposes.

We work with our clients to develop customized usage policies and procedures a) to define employee and guest eligibility for tickets, and b) to establish tiered deadlines for requesting and releasing tickets. Then, we handle the rest…

Learn how SweetSeat can improve your business entertainment ROI!

The SweetSeat Ticket Fulfillment Process

  • Notify employees of event schedules and ticket availability;
  • Secure the names and contact information for every requested ticket recipient;
  • Obtain approvals from client contact, when necessary;
  • Notify applicants of ticket request approval or denial;
  • Procure additional tickets, as needed;
  • Secure and place food and beverage orders;
  • Reconfirm employee and guest attendance;
  • Distribute tickets (and parking passes, when applicable);
  • Reconfirm food and beverage orders; and
  • Follow-up with each attendee by email.

Tracking and Analysis

After each event, we generate a list of the attendees and their contact information. Clients receive reports on a per-event, monthly, end-of-season and end-of-year basis to assess the return on their investment and as documentation of tax compliance.
Our tracking analytics enable SweetSeat clients to:

  • Have reliable reports of customer and prospect use to assess business value;
  • Be reimbursed for personal use of tickets by employees;
  • Generate revenue from unclaimed tickets by reselling them to members of SweetSeat Elite, our exclusive list of pre-qualified professionals; and
  • Accrue tax deductions on any unsold tickets donated to pre-approved charities; and
  • Generate usage reports to demonstrate tax compliance.

 

These reports also measure SweetSeat’s performance in helping clients to meet their business entertainment goals.